​Last updated 09112025
 

Please read these Terms & Conditions (“Terms”, “Agreement”) carefully before using the website at [insert your domain here] (the “Website”) operated by Drip N Drool (“we”, “us”, “our”). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not use the Website.

1. Definitions
 

In this Agreement:

• “Customer”, “you”, “your” means the person using the Website or making a purchase.

• “Products” means sneakers, streetwear, accessories or any goods listed for sale on the Website.

• “Services” means any services provided by us, including shipping, trade‐in, buy/sell/trade, worldwide shipping.

• “Order” means your purchase of Products through the Website.

2. Eligibility & Account
 

2.1 You must be at least 18 years old or of legal age in your jurisdiction to form a binding contract in order to use this Website or purchase from us.
2.2 You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Website.
2.3 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.
2.4 You agree to accept responsibility for all activities that occur under your account or password.

3. Products, Pricing & Availability
 

3.1 We make every effort to display as accurately as possible the colours, features, specifications, Products and images. However we do not guarantee the Website displays any Product correctly, accurately or completely.
3.2 Prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
3.3 We cannot guarantee that any Product will be in stock. We reserve the right to refuse or cancel any Order for any reason including unavailability of the Product.
3.4 In the event we cancel an Order after your credit/debit card or other payment method has been charged, we will issue a refund for the amount charged.

4. Orders & Payment
 

4.1 By placing an Order, you offer to purchase the Products in your Order subject to these Terms. Your Order is only an offer and we reserve the right to accept or reject the Order.
4.2 Payment can be made via the payment methods made available on the Website. You represent and warrant that you are authorised to use the payment method and that you authorise us (or our third‐party payment processor) to charge your payment method for the total amount of your Order (including shipping, taxes, duties or other charges).
4.3 You agree to provide current, complete and accurate information when placing an Order and you will update such information if it changes.
4.4 Once an Order is placed, you will receive an Order confirmation email. This does not mean your Order has been accepted. We will send another email when your Order has been shipped (or alternatively notified of cancellation).
4.5 We reserve the right at any time to adjust or correct pricing errors or typographical errors on the Website.

5. Shipping, Delivery & Title
 

5.1 We ship worldwide from our base of operations in India (Mumbai). You are responsible for any import duties, customs or other charges levied by your country of residence.
5.2 Delivery times are estimates only and commence from the date of dispatch, not from the date of Order. We are not responsible for delays caused by customs or other third-party carriers.
5.3 Title and risk of loss for Products pass to you when we deliver the Product to the carrier for shipment to you.
5.4 In case the shipment is returned to us because you failed to provide a correct delivery address or did not claim the shipment within the carrier’s time window, we may charge you for any additional shipping or handling.

6. Returns, Exchanges & Refunds
 

6.1 Products are eligible for returns/exchanges only as per our Return Policy [link or specify]. Unless stated otherwise, you must return the Product in its original condition, unused and in original packaging within [insert number] days of delivery.
6.2 Refunds will be processed using the same payment method used to place the Order (unless otherwise arranged).
6.3 We reserve the right to refuse a refund if the Product shows signs of wear beyond what is necessary to inspect the item, or if the item is clearly used.
6.4 Any costs of return shipping will be borne by the Customer unless the return is due to our error (wrong item, defective item).
6.5 In certain cases (such as limited edition drops, hype footwear) returns may not be accepted—please check the specific listing.
6.6 We may refuse exchanges or returns for Products marked “Final Sale” or “No Returns”.

7. Intellectual Property
 

7.1 All content on the Website—text, graphics, logos, images, videos, audio, compilation of data—is our property or the property of our licensors and protected by India and international copyright, trademark and other intellectual property laws.
7.2 The trademarks, service marks and logos displayed on the Website are our property or property of third parties. You are not permitted to use them without our prior written consent.
7.3 By submitting content (reviews, comments, images) to the Website you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, publish, transmit, modify, adapt and distribute such content for our business purposes.

8. User Conduct
 

8.1 You agree not to use the Website to:

• a) commit or facilitate a criminal offence, or fraudulent or harmful activity;

• b) upload or distribute viruses or other harmful software;

• c) infringe intellectual property rights of others;

• d) publish or transmit any materials which are defamatory, obscene, indecent, encouraging of violent or illegal acts, discriminatory, or otherwise objectionable;

• e) attempt to gain unauthorised access to other systems or parts of the Website;

• f) interfere with or damage the operation of the Website.
  8.2 You must comply with all applicable local, national and international laws, rules and regulations when using the Website.

9. Disclaimers & Limitation of Liability
 

9.1 To the fullest extent permitted by law, our liability is limited to the amount you paid for the Product (or Service) that gave rise to the claim.
9.2 The Website and Products are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement.
9.3 We do not warrant that the Website will be uninterrupted or error-free; nor do we warrant that defects will be corrected.
9.4 We are not responsible for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Website or Products even if we have been advised of the possibility of such damages.
9.5 Nothing in these Terms will exclude or limit any warranty or liability which cannot be excluded or limited under applicable law.

10. Indemnification
 

You agree to defend, indemnify and hold us harmless, and our directors, officers, employees, agents and affiliates, from and against all liabilities, claims, demands, losses, costs and expenses (including legal fees) arising out of or connected with your breach of these Terms, or your use of the Website in violation of these Terms.

11. Governing Law & Dispute Resolution
 

11.1 These Terms shall be governed by and construed in accordance with the laws of India, and you hereby submit to the exclusive jurisdiction of the courts of [insert city, e.g., Mumbai].
11.2 If any dispute arises out of or in connection with these Terms, you agree to attempt to resolve it by contacting us through our support channel. If the parties cannot resolve the dispute through this informal process within [30] days, the parties agree to submit the dispute to mediation/arbitration (or as per your preference) before pursuing litigation.

12. Modifications
 

We reserve the right to revise or modify these Terms at any time. If we make material changes, we will provide notice (e.g., via Website notification or email). Your continued use of the Website after such changes constitutes your acceptance of the new Terms. We therefore encourage you to review these Terms regularly.

13. Severability & Waiver
 

13.1 If any provision of these Terms is held to be invalid or unenforceable, that provision will be deemed modified to the extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
13.2 Failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

14. Entire Agreement
 

These Terms, together with our Privacy Policy and any other policies available on the Website, constitute the entire agreement between you and us regarding your use of the Website and your purchase of Products (to the exclusion of all other negotiations, representations or statements, whether written or oral).